Payment Policy

Last updated: 16-10-2025

At Elsashape, we place great value on your safety and convenience. That is why we offer various payment methods that are easy to use and fully comply with the legislation of the countries in which we operate.

1. iDEAL

Secure online banking (Netherlands)

iDEAL makes it possible to easily and securely make online payments within the trusted environment of your own bank. It is the most used online payment method in the Netherlands.

This is how iDEAL works:

  • Choose iDEAL as the payment method at checkout.
  • Select your bank from the list.
  • You will be redirected to your bank's login page to complete the payment.
  • Follow the instructions from your bank to authorize the transaction.
  • After confirmation, you will be redirected back to our website and receive an order confirmation.

2. Bancontact

Reliable payment system (Belgium)

Bancontact is a popular and secure payment method in Belgium. With a Bancontact card, you can pay directly and easily via our website.

This is how Bancontact works:

  • Choose Bancontact as the payment method at checkout.
  • Enter your card details and any security information.
  • Confirm the payment according to your bank's procedure.
  • After approval, you will be redirected back to our website and receive a confirmation of your order.

3. Credit card

Easy and accepted worldwide

At Annebella, you can safely pay with your credit card (Visa, Mastercard, American Express). This is a fast and reliable way to complete your order immediately.

This is how paying with a credit card works:

  • Choose Creditcard as the payment method at checkout.
  • Enter your card details (card number, expiration date, and CVC code).
  • Confirm the payment via your bank's security procedure (for example 3D Secure or an SMS code).
  • After approval, the payment is processed immediately and you will receive an order confirmation.

Safety and Protection

Your safety is our priority. All transactions are encrypted to protect your privacy and data. Our website is continuously monitored and updated to comply with the latest security standards and legal requirements.

Customer service

If you have questions or experience problems with payment, please feel free to contact our customer service, we are happy to assist you.

Store name: Elsashape
Company name: Scalemakers
Chamber of Commerce number: 96391995 
VAT number: NL867591134B01
Email: support@elsashape.nl
Phone: +31653451038
Address: Motketel 10, 7031 LB Wehl, Gelderland, Netherlands
Opening hours: Monday to Friday, 09:00–17:00